INTERNATIONAL ORDERS






THIS STATUS IS UPDATED AS OF 08/18/2020

SORRY, we are NOT accepting any international orders (outside of the United States of America) during this time due to USPS/UPS/DHL/FedEX shipping companies experiencing extreme delays and not guaranteeing package deliveries in a timely manner. International orders will be accepted at a later date and will posted here. Thank you for your patience and understanding.

We have international partners who carry our products and can ship direct. If you have trouble finding our products in your area, please email us so that we may assist you. Canada: Please visit admorelighting.com and click on the 'SoCalMotoGear' tab.

EMAIL: SERVICE@SOCALMOTOGEAR.COM


STANDARD INTERNATIONAL SHIPPING INFORMATION BELOW

INTERNATIONAL ORDERS PLEASE READ (OUTSIDE THE UNITED STATES CUSTOMERS ONLY):
DUE TO FRAUD PROTECTION: In order to complete your order for shipment, you may be required to submit additional information for verification. We may ask you for a copy of your Identification / copy of the front and back of credit card used / address verification. If you are unable or unwilling to submit this information, your order will be cancelled to ensure security of the cardholder. Information requested will be from "service@socalmotogear.com" . Thank you for your compliance.
NOTE: Packages are shipped with tracking without additional charges. At this time, we cannot ship packages with "signature required". Please be sure that someone will be available to receive the package or that it can be left in a safe/secure area. Track your package so that you can be aware of when it should arrive. We will not be responsible for lost or stolen packages.
CANADIAN CUSTOMERS
Canadian Customers, you can purchase our products by clicking the link below to visit our Canadian Retailer/Distributor. This will allow you to save on delivery time and shipping cost. Thank you for shopping PathFinderLED & SoCalMotoGear products! CLICK HERE > > www.admorelighting.com


UNITED STATES POSTAL SERVICE - INTERNATIONAL SHIPPING

Please use the information below as a guideline.
USPS Priority Mail International® (Canada Only)

Expected Delivery Date 6 - 10 Business Days to many major markets 1, 2

1. Average performance to major markets.

2. Actual transit time may vary for origin and destination


USPS Priority Mail International® (Other Countries)

Expected Delivery Date 6 - 25 Business Days to many major markets

1. Average performance to major markets.

2. Actual transit time may vary for origin and destination


You can also visit USPS HOLIDAY SHIPPING SCHEDULE for up-to-date information.


UPS INTERNATIONAL

Transit time is estimated at 1-4 Business Days depending on worldwide location outside of the United States.
UPS Package(s) pick-ups are Monday - Friday business days only. Always allow for unexpected transit delays or holiday closures.

We ship International via USPS Priority/UPS International. To get an accurate quote please add the product to the shopping basket and enter your address as if you were checking out. The system will give you the shipping charges.

UPS 2nd Day Air: In-stock items are typically processed the same business day, however please allow at up to 2 Business Days for in-stock items to leave our warehouse. UPS 2nd Day refers to the actual transit time from when UPS pick-ups the package.

For example: If you place an order Friday afternoon or evening for an in-stock item, your package will not be picked-up by UPS until Monday by 4pm. Therefore your order will arrive Wednesday by 4pm.

All applicable VAT, PST, HST, and/or GSTS charges along with brokerage fees will be the responsibility of the customer and due at the time of delivery. If you have a problem and the item was not purchased directly from our website but rather thru an authorized dealer, please contact the dealer that sold you the product. If you purchased directly from our website, than you would email our service department. Customer pays for shipping both ways if we authorize parts to be replaced.


FEDEX INTERNATIONAL

Transit time is estimated at 5-12 Business Days depending on destination for International Order only (Outside of the United States).

RETURNS/EXCHANGES
If you require assistance with a product you purchased, please contact us via email first. We may be able to assist you in resolving any questions or issues you may be having with the product or installation. We are here to help. If the issue cannot be resolved, then we will need to issue you an RMA number which is required in order to proceed with a return or exchange of any product.
> > Please see our FAQs section for additional information.

Please email: Service@SoCalMotoGear.com for the quickest response time.
We do our best to reply to your email within 24 business hours and appreciate your patience. In the unlikely nature that you do not receive a reply to your initial email in a timely manner, please email us again so that we may assist you accordingly.
Thank you!