ACCEPTANCE OF TERMS
In the absence of
written agreement by Purchaser accepting these terms and conditions, acceptance
by Purchaser of any goods covered by this invoice or order shall constitute
acceptance of all of these terms and conditions, which shall form the entire
contract between Purchaser and SOCALMOTOGEAR. SOCALMOTOGEAR's failure to object
to any other or contrary provisions contained in Purchaser’s order, or in any
other communications between Purchasers and SOCALMOTOGEAR, shall NOT be deemed
a waiver of any of these terms and conditions.
ONE YEAR STANDARD WARRANTY:
Do not be fooled by overrated
"lifetime" warranties from other manufacturers and distributors. The
warranty is only as good as what the company actually replace
LIMITED WARRANTY ON SOCALMOTOGEAR/PATHFINDERLED PRODUCTS:
SoCalMotoGear warrants to the original purchaser
that goods will be free from defects in workmanship & assembly from one
year following date of receipt whether purchased direct or from an authorized
Proof of purchase (receipt/invoice) required. At our option, we may
repair or replace defective items with the same or similar selling item, or
refund the cost of the defective item(s). There is no additional warranty for the replacement part, only where the warranty had left off within the 1 year coverage.
Customer pays for shipping and handling charges that are associated with the warranty replacement item(s). This warranty does not cover any damage caused by
accident, misuse, modifications or failure to follow instructions. There are no
express warranties beyond those set forth herein. Under no circumstances we
will reimburse for any labor or shop charges. We are not responsible for shipping or return
freight charges. Our warranty only applies within the United States.
International customers must contact their dealers for specific dealer warranty
policies which differ from country to country.
HOW TO OBTAIN SERVICE:
For warranty service, contact us at: Service@SoCalMotoGear.com and describe the nature of the problem. If you placed the order online at our website, please include the order number. If you purchased thru an authorized dealer, please include a copy of the receipt that should clearly show the item and date of purchase. Include any pictures or videos which can be helpful. We cannot process any warranty requests without proof of purchase from an authorized dealer. Customer pays for shipping and handling charges that are associated with the warranty replacement item(s). Customer service or our support technicians may ask you to return the faulty product for testing and analysis before we ship you the replacement part
Warranty coverage is within the United States only, not international and will only be shipped to a U.S. address. Standard shipping for warranty parts (in-stock items) are typically shipped within 1-2 business days.Delivery time may vary depending on your location. Under no circumstances will SoCalMotoGear express or overnight warrantied or non-warrantied part(s) for any reason. In some circumstances we may accept customer payment to overnight certain parts based on stock availability. This is not a guaranteed service and will be handled on a case-by-case basis.
ALL WARRANTY REQUESTS REQUIRES PROOF OF PURCHASE (INVOICE/RECEIPT) from an authorized dealer/distributor.
Non-returnable and Non-refundable
that are damaged or abused
DVD or CDs cannot be returned for a refund or exchange.
delivery and/or completed SoCalMotoGear™ installation services.
special order item(s).
LIMITATION OF THIS WARRANTY:
SOCALMOTOGEAR EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, INCLUDING WITHOUT
LIMITATION, WARRANTIES IMPLIED UNDER LAW SUCH AS, BUT NOT LIMITED TO, WARRANTIES
OF MERCHANTABILITY & WARRANTIES OF FITNESS FOR PARTICULAR PURPOSE.
SOCALMOTOGEAR WILL NOT BE LIABLE FOR ANY SPECIAL CONSEQUENTIAL OR INCIDENTAL
DAMAGES. SOCALMOTOGEAR DOES NOT REIMBURSE FOR ANY LABOR/SHOP
CHARGES. SOCALMOTOGEAR’S LIABILITY FOR ALL CLAIMS WHATSOEVER SHALL BE LIMITED TO THE
AMOUNT OF THIS INVOICE.
LIMITATION OF LIABILITY:
By installing/purchasing/using our product(s),
You the customer agree that our liability to you or any other third party in
any circumstances relating to the use of our site, service and/or product(s)
provided by SoCalMotoGear/ SoCalMotoGear.com/ GoldWingHIDs/ GoldWingLEDs/
PATHFINDERLED/ TRUHIDS on the site and the company or its dealers is limited to
the maximum amount of the product purchased price. Furthermore, we shall have
no liability whatsoever for special or consequential damages, such as shop
labor rates, and or lost profits, lost sales or any other incidental damages,
regardless of whether your claim arises in contract, tort (including negligence),
strict liability, acts of god/nature or under any other legal theory (and
regardless of whether your claim arises by way of statue or otherwise).
All applicable VAT, PST, HST, and/or GSTS charges along with
brokerage fees will be the responsibility of the customer and due at the time
If you have a problem and the item
was not purchased directly from our website but rather thru an authorized
dealer, please contact the dealer that sold you the product.
If you purchased
directly from our website, than you would email our service department.
Customer pays for shipping both ways if we authorize parts to be replaced.