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My Account
How do I create an account?
  1) Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
How do I edit my account information?
  Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.
How much is my shipping?
  Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
I forgot my password.
  Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.
How do I return my product?
  Please click here for more information on returning an item.
What is your return policy?
 

We offer a No Hassle 30-day Satisfaction Policy* and a 1 Year Warranty*
*Any physical damage or alterations to the item will void policy and warranty.

Complete "kits" carry a 1 year warranty from the date of purchase. All other parts carry a 1 year warranty from date of purchase. Please retain your receipt as proof of purchase as we cannot accept any claims without the original receipt. This warranty is non-transferable and is only applicable to the original purchaser. If you suspect that there is a problem with your lights, please contact us and we will be more than happy to help troubleshoot the problem. Often times it's something as simple as unsecured cables coming loose. We can help determine the problem and send you the replacement parts if necessary. Shipping part(s) back to us is the responsibility of the customer and we will pay for shipping you the replacement part(s). Please contact us for further details.

Non-returnable and Non-refundable Items

  • Items that are damaged or abused
  • Opened DVD or CDs cannot be returned for a refund or exchange.
  • Labor, delivery and/or completed SoCalMotoGear™ installation services.
  • Non-defective special order item(s).
  • Shipping charges.

Please contact our customer service prior to returning any items:

Most cases can be easily resolved by emailing our Service/Tech support department. We need you to email us so that there is a written service request. If you wish to return an item or order, please email us at: Service@SoCalMotoGear.com. We'll contact you and depending on the nature of the case, we'll issue you an RMA number or advise you the next steps before returning an item. Please be sure to include your Order Number, Name, Contact information, and a brief message regarding your order.

You will receive a response with 24-48 business hours. Please see our Terms & Conditions for additional details.

When will my order ship?
  We ship all in-stock orders within 24-48 business hours. Our standard shipping carrier is USPS Priority 2-3 business days with delivery confirmation. We also ship via UPS ground and 2nd day Air. UPS ground usually takes around 3-7 business days depending on where you live. For overnight deliveries, please contact us. If your item is out of stock, you will be notified via email.